Jul 022018

As a pharmacy clinical coordinator or clinical manager, ensuring optimal patient outcomes is only part of your job. You must also manage your staff and be an expert in human resources, operations, logistics, finance, safety, and risk management.
Whether you’re a new clinical coordinator or have been on the job for some time and want to enhance your skills, you’ll find tools, tips, and practical guidance to the all the technical, management, and leadership challenges of your position in ASHP’s new Pharmacy Clinical Coordinator’s Handbook.

Edited by Lynn Eschenbacher, with contributions from 18 experts in the field, this unique handbook provides practical operational and career advice for all levels of experience.
Inside you’ll get real-life examples, sample forms, policies, procedures, checklists, and more for every aspect of your practice, including formulary management, communications, strategic planning, and staff development. Plus, tables and figures for everything from delegation flow and budget schedules to nonformulary drug requests and the SAFE Tool Scoring System.
Get the advice, support, and tools you need to answer essential questions facing any clinical coordinator or manager:
What are the key organizational relationships I need to develop to be successful?
How can I best demonstrate the value that pharmacy provides to the healthcare team?
How can I build and inspire a team to achieve high-quality patient outcomes?
With multiple responsibilities and multiple priorities, how do I get started?
What can I do to advance clinical pharmacy practice?

As a clinical coordinator or clinical manager you are in a position to positively impact the lives of both your staff and the patients you serve every day.With the Pharmacy Clinical Coordinators Handbook you can now develop the vision and strategy you need to succeed in this essential and demanding position.

About the Author
Lynn Eschenbacher, PharmD, MBA, FASHP, is the National Director of Pharmacy Operations and residency program director for the second year corporate pharmacy administration residency for The Resource Group, a subsidiary of Ascension. Previously she was the Assistant Director of Clinical Services and director of the first year residency program in the Department of Pharmacy at WakeMed Health & Hospitals in Raleigh, North Carolina. In current and previous roles, she has been responsible for developing and implementing pharmacy services to advance the profession of pharmacy, positively impact patient outcomes and demonstrate the value of pharmacy.

After obtaining a BS in biology from Indiana University in Bloomington, she attended the University of Texas at Austin to obtain her PharmD. She then completed a pharmacy practice residency at Parkland Health & Hospitals in Dallas, Texas. Lynn worked at Duke University Hospital as a clinical pharmacist, clinical coordinator, and the medication safety officer. Additionally, she completed her MBA at the Fuqua School of Business at Duke University with a focus in Health Sector Management.

Dr. Eschenbacher is a certified Six Sigma Black Belt and has received the Circle of Excellence award at WakeMed for Market Development and Quality Outcomes. Lynn was a faculty advisor for the New Jersey Hospital Association Hospital Engagement Network Partnership for Patients. She was one of the ASHP House of Delegates representatives for the Acute Care Forum in North Carolina, a past-chair of the ASHP Section Advisory Group for Medication Safety and past-chair for the ASHP Section for Inpatient Care Practitioners. Dr. Eschenbacher was one of the 2015 ASHP Distinguished Service Awardees. Dr. Eschenbacher has presented nationally on performance improvement, medication safety, development of pharmacist and pharmacy technician competency, and the value of pharmacy.



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