Emergency departments have become the new primary access point into the healthcare system for a significant portion of the population. As a result, emergency departments are notorious for their long wait times, questionable quality of care, and poor reimbursement. By adopting Lean manufacturing concepts, hospitals can turn the emergency department into a valuable service for the hospital and the community it serves. This is a how-to’ book for a Lean implementation, combining Lean tools and concepts as applied to the emergency department.
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